Frequently Asked Questions
Everything you need to know about your WelleCo style journey.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are your materials sustainably sourced?
At WelleCo, we are committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our production process to minimize our environmental footprint.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.