Returns & Exchanges
At WelleCo, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all garment tags and hygiene seals remain intact and undamaged.
Label and Ship
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing